The FAQ'S

Frequently Asked Questions from Buyers & Sellers

A trusted guide from FindMyHome, powered by Robert Ortega's 25+ years of real estate expertise.

BUYER FAQS

Q: How familiar is you or your team with the area I’m interested in?

A: Very! Robert was raised in the San Fernando Valley and has helped clients all over L.A. County. Just last month, we helped a young family relocate from the valley, Northridge and found them a pocket listing in Santa Monica that never even hit the market—saving them from a bidding war. Check out our About page for more info.

Q: Will you help us stay within our budget or find a better deal?

A: Yes. Robert and his team are seasoned negotiators who helps clients make smart offers. For example, a recent client was approved up to \$1.5 million, but Robert found them a home for \$1.3 million and negotiated \$51K in credits. That helped cover closing costs and saved them from draining their savings.

Q: What’s the home buying process like? I’m new to this.

A: We break it down step by step and handle the details so it’s not overwhelming. From pre-approval to keys in hand, we guide you the entire way. One of our first-time buyers said it felt “shockingly stress-free”—and they closed in 30 days! Check out our Special Reports. 

Q: Do you have a lender or team you recommend?

A: Absolutely. We work with trusted local lenders, inspectors, and escrow officers. We recently partnered with a lender to help a teacher client lock in a rate before it jumped—saving her thousands over the life of the loan.

Q: How available is your team?

A: Communication is key for us. You’ll get updates, responses, and real-time support. We even do Zoom check-ins for convenience. One couple in Santa Clarita was juggling kids and work—they appreciated how flexible we were with timing and communication.

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SELLER FAQS

Q: What’s my home worth in today’s market?

A: We use detailed local comps, current trends, and Robert’s gut-level experience to give you a true picture. For instance, we helped a seller in Burbank list their home and got them \$53K over asking with five offers—because the pricing drew in the right buyers fast. BTW-check out our home valuation tool, it will give you an idea what your home is worth, and it’s free! 

Q: What should I do to get my home ready to sell?

A: It doesn’t have to be complicated. We usually recommend simple fixes like paint touch-ups, decluttering, and landscaping. A Woodland Hills client spent \$2,500 on small updates, and it helped their home sell in one weekend. Robert needs to view before any recommendations. We also offer special reports to help pre-pare you for the sale. 

Q: How will you market my home?

A: We don’t just list—we launch. Professional photography, targeted social media ads, custom video tours, strategic networking, and open houses are all part of the plan. One property in West Hollywood went viral on Instagram and drew over 30 private showings in the first week.

Q: How long will it take to sell my home?

A: It depends on your timeline and how the home is priced, but we average under 21 days on the market. One recent client in Stevenson Ranch needed to relocate quickly—we listed on a Friday and were in escrow by Monday.

Q: What’s your commission, and what does it cover?

A: We’re transparent about fees, and our full-service approach delivers results. Our commission covers marketing, negotiations, buyer screening, escrow management, and more. One seller said, “Robert made more than his fee just by negotiating the price and repair credits.” There is no set fee for commission, all commissions are negotiated on a case by case basis. Robert will elaborate further.